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Job Opportunities

ASTDps has a very active job board on Yahoo Groups.  Members and non members alike post and review the job listings.  Please click here to go to our jobsite!


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  • 30 Mar 2014 9:19 PM | Ann Baus (Administrator)

    Training & Education Coordinator Sr.

    Salary:
    $31.16 - $36.30 Hourly
    Location:
    Seattle Municipal Tower, 700 5th Ave., Seattle, Washington
    Job Type:
    Classified Civil Service, Regular, Full-Time
    Shift:
    Day
    Department:
    Seattle Public Utilities
    Bargaining Unit:
    Not represented
    Closing Date
    04/08/14 04:00 PM Pacific Time
    Position Description:
    This position is responsible for ensuring that the Customer Service Branch's 250 employees are trained to effectively and professionally provide outstanding customer service and help drive the achievement of goals and objectives. This position's main objectives include developing and updating branch standard operating procedures and business processes across divisions, working with Customer Service Branch leadership team to identify training opportunities and ensuring that internal controls procedures are trained on a regular basis. Seattle Public Utilities, a department of the City of Seattle, is one of the region’s most highly respected and innovative public utilities. SPU provides water, sewer (wastewater), drainage and solid waste services to more than 1.5 million retail and wholesale customers, representing $600 million in revenue with an operating budget of $31 million. The Customer Service Branch manages billing and meter reading, credit and collections, the customer contact center, key customers and field inspectors for water and solid waste
    Job Responsibilities:
    Leadership & Staff
    • Enhance planning and communication skills for leadership team directly related to customer effort and coordination of work across division
    • Assist in identifying staff operational and skills deficiencies related to processes, procedures, key performance indicators
    • Provide ongoing training related to Customer Service skills directly related to services provided by the branch
    • Observe employees' work product and provide feedback to Division Directors
    • Make training recommendations to branch Deputy Director
    Internal Control
    • Serve as primary resource for implementing initial and recurring training for business changes related to internal controls procedural changes
    • Ensure standardization of Internal Controls processes across divisions
    Training
    • Facilitate the learning processes via workshops, one-on-one coaching, team meetings or specialized requirements based on division need. (i.e aisle meetings, written communications, online review, etc)
    • Construct learning verification exercises that will ensure staff have learned the desired behaviors and skills necessary for success in their daily activities
    • Assist in delivering targeted systems training (i.e. workforce management, epayments, etc).
    • Compile informational statistics related to training and effectiveness of training efforts for the Deputy Director
    Business Process & Procedures
    • Have an in-depth understanding of the core business processes of the Customer Service Branch (New Services, Credit & Collections, Solid Waste, Billing Services, etc)
    • Develop, update and maintain Customer Service Branch Standard Operating Procedures
    • Understand, develop and deliver training on updated Customer Service policies and procedures
    • Know branch Key Performance Indicators and ensure staff are trained in best practices to support the targets
    Qualifications:
    Bachelor's Degree in Education, Social Science, Business or Public Administration, or a related field. or two (2 additional years experience).
    Experience: Three (3) years professional experience in adult training/education administration, training project management, and/or educational consulting.
    Additional Information:
    Desired Qualifications
    • Strong written and oral presentation skills
    • Experience in designing customized training programs in mid to large sized organizations to meet organizational needs and to accommodate learning style of adult learners
    • Five (5) years increasing responsible experience analyzing and developing policy, working with public officials, or managing politically sensitive customer relationships in a public administration, public policy, utility management, or customer service environment
    • Proven history of dependability and punctuality
    • Ability to work within the organizational framework of SPU Workplace Expectations including our values on Safety, Respect, Diversity, Trust, Humor, Productivity, Integrity, Innovation, and Partnership
    To apply for this position: Attach your resume and cover letter to clearly show how you meet the minimum requirements of the position. Failure to submit the requested information will be considered an incomplete application and you won't be considered for the position.

    A background check will be required for candidates selected for employment who are not currently working for the City of Seattle.
    http://www.seattle.gov/jobs
    TRAINING & EDUCATION COORDINATOR SR.
    JN
    APPLICATIONS MAY BE FILED ONLINE AT:
    Job #2014-00201
    If you are unable to apply on-line you may submit a paper application by the closing date to our office.

    OUR OFFICE IS LOCATED AT:
    Seattle Municipal Tower
    700 5th Avenue, Suite 5400
    Seattle, WA 98104
    206-684-8088
    Careers@seattle.gov
             
    The City of Seattle is an Equal Opportunity Employer that is committed to diversity in the workplace. Accommodations for people with disabilities are provided on request. The City is a Drug Free Workplace.

    Training & Education Coordinator Sr. Supplemental Questionnaire
    *
    1.
    Please give an example of a recent training program that you have designed and developed, and why.
    *
    2.
    What is your background in developing and managing policies and procedures?
    *
    3.
    Have you attached your resume and cover letter?
    * Required Question
    Sandra Wong
    City of Seattle Personnel Department
    Employment Manager
    700 Fifth Avenue
    Seattle, WA 98124-4028
  • 20 Feb 2014 4:43 PM | Ann Baus (Administrator)
     
    Sr. Organizational Development Consultant (140000001F)


    Nintendo of America Inc.
    The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Wii U and Wii home consoles, and Nintendo 3DS and Nintendo DS families of portable systems. Since 1983, when it launched the Nintendo Entertainment System, Nintendo has sold more than 4 billion video games and more than 637 million hardware units globally, including the current-generation Wii U, Nintendo 3DS and Nintendo 3DS XL, as well as the Game Boy, Game Boy Advance, Nintendo DS, Nintendo DSi and Nintendo DSi XL, Super NES, Nintendo 64, Nintendo GameCube and Wii systems. It has also created industry icons that have become well-known, household names such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Western Hemisphere. For more information about Nintendo, please visit the company's website at http://www.nintendo.com.
    Description of Duties
    • Partners with the business to design, develop, and implement Nintendo-specific organizational development processes as well as division-specific activities that improve organizational efficiency and leadership effectiveness, including: organization design, change management, strategic planning, talent management, succession planning, and leadership development
    • Consult, support, and facilitate interventions that build leader and organizational capability, which drive sustainable change and enhanced business results
    • Participate in the design and development of cutting-edge programs, processes, strategy, improvement and change management practices utilizing advanced knowledge
    • Consult moderately complex change efforts, ensuring project change management utilization, and prioritizing/developing organizational effectiveness interventions
    • Identify, track and analyze metrics to measure organizational effectiveness solutions

    Summary of Requirements
    • Minimum of five years of experience in Organizational Development consulting in a medium to large-sized corporation
    • Experience in organization design, change management, project management, organizational development/process consultation and people development
    • Working knowledge of change philosophies and methods, organizational analysis and change skills
    • Experience in teambuilding, leadership and change management and delivering OD services at a moderately complex level
    • Ability to learn quickly and lead courageously
    • A successful track record of effectively solving business challenges
    • Mid-level consultation and facilitation skills
    • Technical savvy with web-based processes and technology in support of OD needs
    REQUIRED EDUCATION:
    • Graduate degree in organizational development, organizational psychology, human performance, or a related field preferred or relevant additional experience
    RECOMMENDED CERTIFICATIONS:
    • Certifications in Business Process Management, PMP, change management, strategic planning or other related tools are advantageous

    RELEVANT CORE COMPETENCIES:

    • Excellent communication, interpersonal and facilitation skills
    • Working knowledge of theories of adult learning and instructional design
    • Ability to handle multiple priorities and complete tasks/projects in accordance with stated deadlines
    • Self-motivated with strong organization and time management skills Peer leadership and influencing skills

    NEGOTIATIONS / INTERACTIONS:

    • Ability to work effectively across all levels of the organization Brings new ideas/technologies/solutions to a wide range of audiences
    • Recognizes opportunities to make an impact while maintaining humility within a Japanese-influenced culture

    ROLE IN STRATEGY / PLANNING:

    • Through personal effort, supports attainment of multiple short- and mid-term objectives of the organizationAbility to think strategically and make sound, data based business decisions

    ** Applications and resumes will only be accepted through Nintendo's website as we no longer accept paper, faxed, or emailed resumes.
    We are an equal opportunity employer valuing diversity…celebrating strengths.

    Job

    : Organizational Development

    Primary Location

    : WA-Redmond

    Organization

    : Nintendo of America Inc.

    Schedule

    : Full-time

    Number of Openings

    : 1

    Work Days: M-F
    Hours/Week: 40
    Salary: DOE
    About us: We are an equal opportunity employer valuing diversity…celebrating strengths.

  • 14 Feb 2014 10:54 AM | Ann Baus (Administrator)

    HR Director, Learning & Development

     YMCA of Greater Seattle

     Plans, designs, develops, implements and evaluates Association-wide staff training and

     development practices, systems and tactics, including the appropriate modalities to best

     serve Association current/future needs. Manages work/projects with subject matter experts

     (SMEs), external vendors and/or internal staff in the design, development and/or delivery of

     learning & development products and services.  In coordination with other HR staff, provides

     guidance and structure for internship, work-study and

     mentoring programs.

     

    Qualified candidates require a BA/BS in business, human resources, human services, or equivalent
     
    preferred. Five or more years of experience in human resources/staff training, development, or
     
    another closely related field.

    Compensation is negotiable depending on demonstrated experience and expertise; $66,729.15 is the midpoint and excellent benefit package includes 
    health, dental, life and disability insurance; 12% retirement fund contribution when eligible. 
     
     

    Please apply online http://www.seattleymca.org/Pages/Careers.aspx

     

     

     The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion and equity.  We are a drug free workplace.

  • 12 Feb 2014 11:24 AM | Ann Baus (Administrator)
    Overlake is currently looking to hire an Elearning development expert to conduct a workshop with our training team. We have the Camtasia Studio 7 software. We would like to find someone who is able to deliver a 4-6 hour training on the basics of Camtasia, as well as include some keys steps to elearning development.
     
    Gwendolyn Bibb, MPH | Epic Training Manager
    Overlake Hospital Medical Center |1035 116th Ave NE Bellevue WA 98004| tel: 425.990.4209| fax: 425.450.2401 |
  • 11 Feb 2014 12:55 PM | Ann Baus (Administrator)
    Manager, Sales Curriculum
    Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.

    •Build partnerships and work collaboratively with Field Leadership and Sales Trainers to gain insight into strengths and gaps in performance, and recommend effective training solutions that help deliver business results. Schedule and conduct store visits with all manager levels and regularly participate in conference calls and business meetings with Field Leadership. Training solutions will vary based on the business situation and may include in-the-moment coaching, informal learning experiences, and formal training initiatives
    •Participates on internal project teams as assigned, providing relevant field feedback on training content, modality and plans. Support Enterprise Training priorities by making recommendations that close performance gaps and drive revenue. Provide the Sales Trainers regular project updates. Demonstrates leadership within the team by taking on additional responsibilities outlined by the Senior Manager (project lead, special training projects, subject matter expert).
    •Manages T-Mobile Training Initiatives for their respective area. Work collaboratively with leadership to develop training plans that align with existing business operating plans. Ensures the support of existing content development process to create tools and new learning solutions.
    •Communicate timely and effectively to Field Leadership and Sales Trainers about training initiatives including expectations, timing and adoption of behaviors that drive performance. Communicates effectively with all field and support partners to ensure high quality development of tools and resources to support the frontline. Contributes to the training teamGÇÖs success by sharing experience and best practices with their manager, peers and key partners. Collaboratively work with leadership to develop reinforcement and sustainment activities for implementation by frontline leadership.
    •Collaborate with Sr. Manager of Field Operations (SFOM) to ensure high quality training delivery at all times by coaching facilitation best practices to both SFOMs and Sales Trainers including the design and implementation of any necessary tools for professional development. Collaborate with SFOM in a development plan for Sales Trainers that includes: Leadership, Consultative and or Facilitation skills as needed.
    •Able to understand and navigate the organizational dynamics in such a way that creates and sustains a strong partnership at all levels of the organization.
    •5-7 years of retail or related leadership experience
    •3+ years professional training experience
    •Understanding of performance management and coaching techniques.
    •Working knowledge of Adult Learning Principles
    •Able to Indentify and confirm the specific factors beyond training that contribute to a change in performance.
    •Able to manage group or individual conflict
    •Proven ability to facilitate learning to a diverse audience with a variety of leadership and learning styles
    •Able to read, analyze and discuss possible action plans based on business performance metrics
    •Working knowledge of Microsoft applications, Word, Excel, PowerPoint and Outlook.
    •High School Diploma/GED.
    You can also expect that it will be high energy from day one at T-Mobile: career growth, personal recognition, and diversity are all part of the mix. You'll enjoy competitive pay, special employee phone plans, generous paid time off, tuition assistance, medical and dental coverage, a great company-matched 401(k) plan, advanced training, and more.

    T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
    T-Mobile

    Full Time

    http://tmobile-careers.com/bellevue-redmond/sales-operations-services/jobid4723191-manager-design-curriculum-jobs

  • 06 Feb 2014 9:15 AM | Ann Baus (Administrator)

    Human Resource Consultant 4 - Instructional Consultant
    Training and Development Unit

    The Department of Corrections (DOC) is seeking an experienced professional to serve as an Instructional Consultant (Human Resource Consultant 4) within the Training and Development Unit (TDU) located at the Southwest Region Performance Center in Lacey, Washington. DOC, as a partner in the criminal justice system, enhances public safety, administers criminal sanctions and programs in accordance with the law, and provides leadership for the future of corrections in Washington State. The state’s second largest agency with a biennial budget of approximately $1.7 billion and over 8,200 staff. The Department consists of the Office of the Secretary, Prisons Division, Community Corrections Division, Administrative Services Division and Health Services.
     
    As a subject matter expert in instructional standards, you will ensure that instructional and curricula standards are met in the classroom. Instructional and curricular standards are established to ensure DOC staff is trained according to DOC policy and law. You will develop and deliver training courses, presentations, workshops, and training within the agency. Your partnership with local and statewide management will include conducting Front End Analysis work and designing effective solutions to performance issues at all levels.  These accomplishments facilitate the execution of academy training, employee performance planning, leadership development, academy development, design, delivery, and reporting in support of the agency’s mission and strategic goals.

     

    Duties:
    • Monitors instruction to ensure the instructor is adhering to the curriculum and managing classrooms appropriately.
     • Audits instructional delivery to ensure adherence to policy and instructional delivery methodologies audience, business channel, capacity, budget and learning needs.
     • Provides feedback and evaluation to full-time instructors and agency practitioner instructors.
     • Provides information related to curricular effectiveness to the TDU Curriculum Manager.
     • Makes recommendations to supervisors and appointing authorities regarding practitioner instructor performance and continuation of instruction.
     • Coach and mentor Facility Performance Coordinators, Correctional Specialists 3 & 4, Regional Training Managers, Human Resource Consultant 3's and agency practitioner instructors in order to develop a sound instructional pool.
     • Provides assistance in the development of practitioner instructional tools to include how to develop them during the initial instructional period.
     • Develops solutions and resolve problems during academy, in-service and other instructional settings related to curricular design and instructional skills.
    • Conducts seminars and coaching related to evaluation and feedback of instruction.

    Required Qualifications:
    • Bachelor's degree with a focus on education, organizational behavior, adult learning, correctional environments or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA) or a foreign equivalent is preferred.
     • Four (4) years of full-time experience developing curriculum for adult learners OR four (4) years of full-time experience teaching adults for a large employer and/or educational entity or a combination of both duties that add up to four (4) years' experience may substitute for the degree requirement.

    Desired Qualifications
    • A Bachelor's degree in Instructional Systems, Instructional Design & Technology, Education Technology, or a closely related field.
    • Five (5) years of instructional experience teaching adults for a large employer and/or educational entity.
     • One (1) year of work experience leading and supervising instruction and/or instructors.
    • Outstanding communications skills (written and oral), including public speaking, negotiation, and conflict resolution.
    • Demonstrated success in instructional evaluation and providing quality assurance in the design and delivery of curricula/instruction.

    HOW TO APPLY

    ·         To begin the online application process, click the green ‘Apply’ button at the top of this announcement. Please be sure to attach the following to your application:

    ·               1) A cover letter outlining your qualifications as they relate to this position;

    ·               2) A detailed chronological resume; and

    ·               3) At least three professional references.

     

    For questions about this recruitment, how to apply, or to request a reasonable accommodation in the application process, please contact Robert Bamba at 360-407-5746 or by email robert.bamba@doc.wa.gov.

  • 03 Feb 2014 9:40 AM | Ann Baus (Administrator)

    Associate Lean Workshop Leader – Customer Service 

    Redmond, WA

    Responsibilities:

    The Associate Lean Workshop Leader – Customer Service will provide business process improvement through promotion of Lean Principles within Customer Service. The position will support the education and mentorship of team members in a broad range of Lean Production philosophies applied to the Administrative Kaizen process improvement efforts. This position will support and facilitate the preparation and delivery of Lean Concepts to Customer Service; also support improvement events and training with other cross-functional departments. Overall the associate Workshop Leader will develop Team Members’ ability to utilize improvement tools and methodologies in their working environment to define and standardize business processes, systems, and tools.

    Basic Qualifications:

    o      Minimum of two (2) years working within a Lean Operating System; Kaizen process, Production Preparation.

    o      Leadership of no fewer than ten (10) kaizen improvement events.

    o      College degree in Business, Education, Instructional Design or applicable work experience in Customer Service.

    o      Skilled with MS business applications including Excel, Word, PowerPoint, and Outlook

     

    Preferred Qualifications

    ·       Experienced in Administrative and Shop Floor Kaizen process, Production Preparation Process, Distribution Kaizen, Material & Information Flow Mapping.

    ·       Proven capability to lead groups and develop customized training.

    ·       Experienced in implementation of process improvement, visual management, process auditing, documenting processes, and application of lean tools.

    ·       Able to problem solve, manage multiple responsibilities, and changing priorities.

    ·       Skilled at identifying, targeting, and prioritizing areas and/or processes for improvement.

    ·       Knowledge of Genie production processes and business systems.

    ·       Demonstrated written and verbal communication skills.

    ·       Demonstrated interpersonal and relationship building skills.

    ·       Demonstrated project management skills. 

    Candidates can apply directly via our website at:

    http://jobs.terex.com/seattle/sales/jobid4516147-associate-lean-workshop-leader-customer-service-jobs

    Or via email (please attach updated resume!): sherri.toney@terex.com

  • 30 Dec 2013 10:30 AM | Ann Baus (Administrator)
     

     

    Job Title:

    Lean Curriculum Developer (Program Specialist 5) - 12735

    Opening Date/Time:

    Tue. 12/10/13 12:00 AM Pacific Time

    Closing Date/Time:

    Continuous

    Salary:

    $4,214.00 - $5,535.00 Monthly

    Job Type:

    Project (limited duration)

    Location:

    Thurston County – Olympia, Washington

    Department:

    Dept. of Enterprise Services

    Print Job Information

    Apply

    Description Benefits Supplemental Questions

    http://agency.governmentjobs.com/images/AgencyImages/jobposting/1924/JobPostings/image/DES/DES_BnW_blue_bckgrnd.jpg

    The Department of Enterprise Services (DES) delivers high quality, cost-effective support services to state government.

    Enterprise Services features expertise in information technology and print support, contract management, human resources and employee training, statewide financial systems, public works project management, and the care and stewardship of the state capitol grounds and buildings.

    The department’s goal in every transaction is to deliver innovative, responsive, cost effective and integrated solutions and services to meet the diverse needs of our customers.

    This is a Project position expected to last 1 year

    This recruitment is open until filled and the hiring manager reserves the right to make a hiring decision at any time. It is in your best interest to apply as soon as possible. Applicants will be reviewed beginning the week of December 30, 2013.

    Duties:

    This position serves in a one-year project position as the statewide Lean Curriculum Developer and will work closely with the Governor’s Results Washington staff and DES Lean Program staff to develop a statewide Lean training curriculum in support of fostering and sustaining Lean as the culture of state government. Lean thinking and tools help leaders and employees work together to reduce the overburden, variation and waste in government processes. The position is responsible for developing all curriculum materials for associated workgroup, e-Learning, classroom and other learning options.

    Duties included, but not limited to:

    · Design and develop overall holistic Lean curriculum strategy and specific content and material for various learning modalities to include classroom,work-group and e-Learning options for distinct types of learners: employees, leaders and practitioners. Ensure that the approach and content adhere to sound instructional design and adult learning principles.

    · Engage and collaborate with Results Washington staff, DES Lean Program staff to chart the overall curriculum strategy, goals, priorities and desired outcomes.

    · Engage and collaborate with multiple subject matter experts; assimilate SME input into a comprehensive curriculum that meets the overall goals of the project.

    · Engage with SME’s to identify and document the core Lean body of knowledge and to ensure that learning content is current, sound, forward-thinking, and aligned with the State of Washington’s Lean path.

    · Plan the development of comprehensive Lean curriculum for the state of Washington, utilizing project management skills and tools to optimize outcomes.

    · Outline and coordinate a project plan to meet aggressive timelines, taking an agile approach to development, piloting, adjustment and rollout of curricula, in waves of content throughout the year.

    · Advise Results Washington and DES Lean Program staff on the design, development and deployment of comprehensive and integrated Lean curricula to meet the needs of the total variety of roles, positions, and learning styles with options for all employees and leaders in multiple locations, work environments and schedules,

    · Communicate with Results Washington and DES Lean staff and other key stakeholders to keep them apprised of progress so they can successfully deploy the curriculum.

    · Design and develop Lean training curricula for various modalities, with an emphasis on experiential learning, job-site learning, and direct application of concepts. Classroom learning should be considered a secondary strategy rather than the primary strategy.

    · Design and develop learning materials to include training modules, self-pace materials, workbooks, documents, desk aids, scripts, templates, teaching aids, case studies, presentations, reinforcement activities and evaluation strategies.

    · Partner with e-Learning Developers to adapt subject matter content to the web.

    Qualifications:

    Required Qualifications:

    Bachelor of Arts or Science from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) in teaching, educational administration, curriculum and information, instructional design or related field. AND five years of professional level curriculum development experience. Professional applicable experience can substitute for degree requirement on a year for year basis.

    Applicable experience, in a paid professional capacity, should be inALL of the following areas:

    · 5 years of experience in instructional design, curriculum development, instructional technology, and adult learning. Work samples are required.

    · Ability to work independently and manage and prioritize own workload.

    · Strong project management skills; including status reporting, project documentation, issue resolution, time management, and communication with manager, project team members, and subject matter experts.

    · Demonstrated ability to create engaging, interactive, and effective learning materials that support learning objectives.

    · Experience with graphic design and demonstrated ability to use authoring and graphics tools (e.g. Adobe Captivate, Adobe Creative SuiteCloud or Adobe eLearning Suite, Camtasia, Adobe Photoshop/Fireworks, etc.)

    · Proven track record of managing multiple deliverables produced by diverse teams, on tight timelines.

    · Strong advisor/partnering skills to work effectively with peers, subject matter experts, and other business partners. Experience providing training consultations or recommendations preferred

    · Experience in instructional system design, to include focus on solving business problems, creating content and various delivery mechanisms

    · Knowledge of distance learning strategies and eLearning technologies.

    · Willing to be innovative and creative in learning strategies.

    · Knowledge of processes and techniques for designing learning activities and instructional materials to meet learning needs.

    · Advanced competency in operating MS Word, Excel, and Outlook computer software programs.

    · Experience working with executives and senior-level policy makers. Incumbent must be able to see the big picture and impact, as well as the pragmatic business application issues.

    Preferred/Desired Qualifications:

    · Masters degree preferred.

    · Experience designing Lean curriculum.

    · Experience delivering training courses using a variety of instructional techniques and formats such as web and distance learning, team-based learning, role playing, simulations, team exercises, group discussions, videos and lectures.

    · Experience practicing Lean thinking, tools and techniques in the workplace.

    Supplemental Information:

    In addition to completing the online application, applicants mustattach the following documents to their profile or paste into the "text resume" field in order to be considered for this position:

    • A letter of interest, describing how you meet the specific qualifications for this position;
    • A current resume, detailing experience, and education; and
    • A list of at least three professional references with current telephone numbers.

    READ THE FOLLOWING INSTRUCTIONS COMPLETELY:

    • The initial screening will be solely based on thecontents and completeness of the “work experience/duties” section of your application in Careers.wa.gov, completeness of the application material submitted, and the supplemental questionnaire.
    • A resume will not substitute for completing the “work experience” section of the application.
    • Responses to the supplemental questionnaire regarding work experiencemust be reflected in the "work experience/duties" section of the application.
    • By submitting materials you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed.

    Prior to any new appointment into Department of Enterprise Services, a background check will be conducted.

    Should you have any questions regarding this position or the online application, contact Angie Anderson at (360) 407-8446.

    The state of Washington is an equal opportunity employer. Persons with a disability who need assistance with their application or that need this announcement in an alternative format, may call (360) 407-8413. TTY users should first call 711 to access the Washington Relay Service.

    VETERAN'S PREFERENCE:

    Veterans Preference Points of five (5) or ten (10) percent are awarded to eligible veterans seeking employment with Washington State Department of Enterprise Services. Eligibility for veteran’s preference is defined in RCW 73.16.010 as honorably discharged soldiers, sailors, and marines who are veterans of any war of the United States, or of any military campaign for which a campaign ribbon shall have been awarded, and their widows or widowers, shall be preferred for appointment and employment. Age, loss of limb, or other physical impairment, which does not in fact incapacitate, shall not be deemed to disqualify them, provided they possess the capacity necessary to discharge the duties of the position involved: PROVIDED, that spouses of honorably discharged veterans who have a service connected permanent and total disability shall also be preferred for appointment and employment.

    Applicants claiming veteran’s preference must provide a copy of the DD 214 (member Copy 4) form or NGB 22 form. You can attach the appropriate documentation to the online application. Note: If you do not provide appropriate documentation to qualify for these additional preference points, the points will not be awarded.

    For additional information on Veteran's Preference and guidance on how to determine if you are eligible,click here.

  • 05 Dec 2013 4:19 PM | Ann Baus (Administrator)
    Job Title: Consultative Sales Trainer/ Instructor

    Organization: Everett Community College, Corporate and Continuing Education Center

    The Corporate and Continuing Education Center provides the Snohomish County community with career training, professional development, personal enrichment, and small business acceleration classes. Open enrollment classes begin every week and are offered during the day, evening, and on the weekend. Contract training programs are developed for corporations, businesses, non-profits, and public agencies. These training programs are designed around business needs and can be customized and delivered either onsite or at our corporate training facility.

    Job Summary: Looking for a trainer who has experience delivering consultative sales training in a corporate environment. Trainer will use pre-existing curriculum to deliver one, 9 to 15 hour training, held over multiple sessions. The training schedule will be determined by client with instructor input. There is a possibility for additional training opportunities in the future.

    Minimum Qualifications:

    · 5 years of experience delivering sales training in a corporate environment.

    · Ability to adapt curriculum to meet the specific needs of the client.

    · Knowledge of and experience utilizing adult learning principals and advanced facilitation skills.

    Preferred Qualifications:

    · Experience managing a sales team.

    · Experience developing curriculum.

    Time Commitment: Short term contract. Attend a few planning meetings in January and February 2014 and at minimum one 9 to 15 hour training in March 2014.

    Pay rate: To be negotiated

    If interested: send resume and cover letter to gbachmeier@everettcc.edu

  • 03 Dec 2013 4:56 AM | Ann Baus (Administrator)

    ALASKA AIRLINES' STORY
    Alaska Airlines is one of the most respected names in aviation and flies
    throughout its namesake state and the Lower 48, as well as to Hawaii, Canada
    and Mexico. Our roots date to 1932 and are symbolized by the Eskimo painted on
    the tails of our aircraft. Guided by what we call the "Alaska Spirit", we pride
    ourselves on providing a lifeline to remote communities while delivering
    renowned service to everyone we fly. This commitment has brought us national
    and international recognition: Alaska has ranked "highest in customer
    satisfaction among traditional network carriers" in J.D. Power and Associates'
    North America Airline Satisfaction Study for the past SIX years. We've also
    been honored with a variety of awards by readers of Travel + Leisure, Conde
    Nast Traveler, USA Today and others. Alaska is the dominant West Coast airline
    and, together with its sister carrier Horizon Air, flies to more than 90
    destinations. The two airlines are subsidiaries of Alaska Air Group Inc.
    (NYSE:ALK) with annual revenues exceeding $4 billion.
    .
    THE DIVISION
    Customer Service Airports and Cargo


    POSITION INFORMATION


    KEY RESPONSIBILITIES
    - Develop training products for multiple front-line workgroups
    - Write training objectives using competencies and critical behaviors
    - Perform needs analysis to understand user goals and objectives and identify
    appropriate content deliverables for assigned projects
    - Identify appropriate training methods
    - Analyze design and delivery implications; build considerations, training
    strategies and media selection
    - Research, analyze and implement content development projects, including scope
    and schedule of content deliverables
    - Write and revise content deliverables (e.g., online course materials, job
    aides, classroom materials) per approved content plans, ensuring content
    deliverables adhere to established standards
    - Develop design specifications, storyboard, and interactions
    - Coordinate informal and formal reviews with subject matter experts and other
    applicable team members
    - Provide peer edits for other developers, editing for content, style,
    copyediting, and proofreading accuracy. Review for adherence to established
    standards for mechanics, organization, logic, presentation, completeness, and
    consistency
    - Regularly report project status; recognizes potential problems and promptly
    reports issues to manager
    - Respond to requests for content updates based on identified defects, product
    enhancements, root cause analysis findings, etc. to help ensure delivery of
    high quality products to our customers
    - Research new technologies to assists in the teams continued improvement of
    content development processes and standards, recommending changes required to
    match or surpass e-learning industry standards
    - Other duties as assigned
    - Embody the Alaska Spirit and conduct oneself with Professionalism, Integrity,
    Resourcefulness and Caring

    QUALIFICATIONS
    - Bachelor's degree in Technical Writing, English, Journalism, Instructional
    Design, or Computer Technology preferred
    - Experience in applying instructional design and modern learning principles in
    training and e-learning highly preferred
    - Minimum of 2 years experience in a training development, instructional design
    or technical writing position highly preferred
    - Knowledge of Microsoft Suite, including Word, Excel and Publisher required
    - Advanced knowledge of PowerPoint required
    - Specific knowledge of authoring tools, such as Articulate Pro Suite,
    Articulate Storyline
    - Knowledge of Photoshop (Web design a plus) preferred
    - Knowledge of recording and synchronizing audio narration
    - Knowledge of current training presentation products and emerging technologies
    for delivery such as social media, Web 2.0 and mobile applications
    - Must possess strong interpersonal skills; analytical and have the ability to
    guide discussion on unfamiliar topics
    - Must possess excellent written, verbal and presentation skills
    - Must possess strong organizational and time management skills with the
    ability to address multiple projects and tasks while adhering to project
    schedules and deadlines and effectively cope with conflicts caused by competing
    priorities
    - Ability to maintain and adhere to project and individual schedules with
    minimal supervision
    - Ability to quickly analyze the impact of development changes on a content
    development project and adjust workload appropriately
    - Ability to act as a consultant regarding Content Development methodology,
    standards and practices
    - Ability to create compelling visual designs for training taking into
    consideration usability and attractiveness
    - Spanish fluency a plus
    - High school diploma or equivalent required
    - Minimum age of 18
    - Must be authorized to work in the U.S.
    THE LOCATION
    The location for this position is in Seattle, Washington
    OUR CULTURE - ALASKA AIRLINES
    For eligible employees, our company offers a unique total rewards package that
    few companies can match, including insurance coverage for medical, dental and
    vision care, 401(k) retirement savings plans, monthly and annual incentive
    bonus plans, time off and a generous employee travel program. Each day, we are
    guided by our core values of Professionalism, Caring, Resourcefulness,
    Integrity and Alaska Spirit at work and in our communities. Alaska Airlines
    also fosters a diverse and inclusive culture and is an Equal Opportunity
    Employer.


    https://careers.alaskaair.com/Alaska-Main.asp

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